Click OK and see if that fixed your issues. Under the section of Advanced settings for connection to this computer, select Full Access from the drop-down menu for the option of Access Control. Now, on the right-hand side, click on the button labeled as Show advanced options. Next, click on Options, and from the left side navigation panel, select Advanced. Open TeamViewer and click on Extras in the Menu bar. Restart the router and check the other sites are loading.Ģ. Check the Internet connectionīefore proceeding to uninstalling and installing the TeamViewer check the network connection of you and your partners. So this post will list out all the possible solutions to fix this issue. If you are using the TeamViewer in any particular restricted network they might block the 3389 RDP port. You or your partner internet connection issue. In the file, search from the bottom for the first line where it is written: CTXX, a=, p=yyyyyThis is most common error we face while we use TeamViewer there are lot of reasons for facing this issue. Open (with Notepad or whatever) the TeamViewer7_Logfile.log file (located by default in C:\Program Files\TeamViewer\Version7) (replace 7 with your version number) 
You can discover the IP address by faking a connection (partner TeamViewer must be up and running) then read the logs:įill in the partner ID, and click Connect to partner yyyyy is the UDP port used for the connection.a= → That's the IP address you're looking for!.
In the file, search from the bottom for the first line where it is written: UDP: punch ignored a=:yyyyy The log folder can be accessed from the main window by clicking Extra > Open log files. Open the TeamViewer12_Logfile.log file (located by default in C:\Program Files (x86)\TeamViewer) (replace 12 with your version number). You can now close the TeamViewer connection.īack on the main window, click Extra > Open log files. You need to make a successful connection, then read the logs:įill in the partner ID, and click Connect Since v12, you can still see the IP address in the log, but only after a successful connection (which is not that useful, since you'd have many ways to get the public IP address once you're connected). Prior to TeamViewer v12, it was possible to read the partner IP from the log files without connecting, but it's not possible anymore.
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